In Herotok.com for the professional tournaments, we work hard to provide you the best and the most complete services. Make sure that your satisfaction is our goal. Click on the link below for any complaint, inquiries or suggestions.

https://www.herotok.com/ar/front_end/contact-us

Any participant can send a complaint against another player or team within an hour of the start of the event.

How to send a complaint!:

1- Click on "Competitions" from the top of the main page.

2- Select "My Competitions" from the drop down menu.

3- Log in to the competition page in which you participated.

4- Choose "Send a complaint".

5- Enter the required information to enable the expert team to identify the complaint.

6- Click on "Submit".

The complaint will be taken into consideration and the required procedures will be taken and the problem will resolved as fast as possible.